Last updated: March 2026
These Terms and Conditions ("Terms") govern your use of the website masterdesignlandscaping.com and the services provided by Master Design Landscaping & Garden Services Ltd ("we," "our," or "us"). By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
Master Design Landscaping & Garden Services Ltd provides the following services:
Specific services are quoted individually based on site visits, measurements, and customer requirements.
Free Quotes: All initial quotes provided through our website or by phone are free of charge and valid for 30 days from the date of issue.
Site Visits: A site visit may be required to provide an accurate quote. This is typically included at no additional cost within our service area.
Pricing: Final pricing is confirmed after a detailed survey and measurement. Prices may vary based on:
Price Adjustments: Quotes may be adjusted if site conditions differ from initial assessment or if the customer requests changes to the agreed scope of work.
Deposit: A deposit of 30% of the total project value is required to secure your booking and order materials. This deposit is non-refundable once work has commenced or materials have been ordered.
Payment Terms: The remaining balance is due upon completion of the works to the customer's satisfaction. We accept payment by bank transfer.
Late Payment: Interest may be charged on overdue payments at a rate of 4% above the Bank of England base rate per month.
Cancellations must be made in writing (email or post). Our cancellation terms are as follows:
Start Dates: Project start dates are estimates and may be subject to weather conditions, material availability, and scheduling constraints.
Weather Delays: External works are weather-dependent. We reserve the right to delay work if conditions are unsuitable (heavy rain, frost, extreme heat) for the safety of our workers or the quality of the installation.
Extended Timelines: We are not liable for delays caused by factors outside our reasonable control, including but not limited to adverse weather, material shortages, or third-party contractors.
We provide the following guarantees on our workmanship:
Warranty Exclusions: Guarantees do not cover damage caused by:
The customer is responsible for:
We reserve the right to charge additional fees if access issues or unforeseen conditions require extra work.
All content on this website, including text, graphics, logos, images, and software, is the property of Master Design Landscaping & Garden Services Ltd and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with our services or website. Our total liability shall not exceed the value of the contract for the specific services in question.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms and Conditions, please contact us:
These Terms and Conditions were last updated in March 2026.